Such great service from all staff - friendly, helpful and kind. They make you feel at ease and are always willing to offer help and advice. I’m needlephobic and had my first ever needle at the dentist today and Dapo really put me at ease. He talked me through the process and was able to take my mind off of what was happening. Thank you! Highly recommended!
So my experience was really good. For me to be scared of dentist, and have a tooth out., it was very nice to see smiles and be in very vibey place with music and all staff being chilled. All staff are so very friendly and very good at keeping patients calm from my experience. Thank you all for helping me through my experience such lovely people.
Anybody who feels nervous dont worry you will be looked after at Novel. The girls are lovley and very friendly and they put us at ease. Zainab and Kristina really looked after me and I am so pleased with my tooth. It is BEAUTIFUL!
After fearing the dentist from a very young age, I would avoid going as much as possible! .The Doctor/Dentist I saw was very nice, despite my tears and endless shaking! And the dental nurse kindly gave me her hand, wiped away my tears and helped put me at ease (as much as possible)Couldn’t fault them at all.Despite being in a lot of pain following the extraction, safe to say I will absolutely return.1. To avoid ever being in this situation again!2. Because having attended on my own with no moral support, both members of the team in with me today were brilliant and helped me feel relaxedThank you, great team 👍🏼
After a bad experience at a different dental surgery I was put off seeing a dentist for over 6 years. Then after I chipped my front teeth, a family member recommended that I get an appointment with Mik at Gravesend dental surgery. I found out that I needed 4 fillings as well as the chip repair, I felt at ease for every appointment and couldn't be happier with the work I had done. The fillings were completely pain free and my front teeth look even better than they did before. Arranging appointments over the phone was easy and the staff are always very friendly and welcoming. I have found my dentist and I will definitely be getting my check up's here regularly in the future.
As someone who has always felt uneasy about a visit to a dental surgery, I must say that I was pleasantly surprised by my recent series of appointments at my local dentist! I found all of the staff there very friendly and helpful, particularly Zainab who was the dentist who carried out my treatment over the space of two months. I was always briefed about the treatment intended for my teeth before any work started, so I always knew what was going on.I was very impressed by the high quality of treatment that I received during my visits, and am very pleased and happy with the results. I would recommend this practice to anyone needing any dental treatment.
Excellent service ... you ring them and they pick up in seconds .. deal with appointments etc in seconds too.. Mik’s dental skills are second to none.. his dental tools are an extension of his own arms as he work with speed accuracy and such confident skill....each action he takes flows very smoothly and effectively.. I am very pleased to be one of his patients! Thank the lord!
I would say to what a lovely patient man Depo is he explains everything to you and will answer any questions you have. Always friendly makes you feel at ease. I would also recommend Tracey on reception for making you feel welcome even through all the tough times. I would highly recommend this dentist
Had Dr Zainab for a filling in a deep tooth cavity. Absolutely hate needles, and never had dental work done before. She made me feel at ease and comfortable, I didn't even know she'd injected. Whole process was easy and painless 👌 will definitely be requesting her for any future work needed 👍
The quality of service and the staff at this dental practice are simply outstanding.From a basic check up, to fillings and crowns through to a new bridge, I have never been anything other than highly impressed.Super friendly staff and top quality dental work. I wouldn’t go anywhere else.