Google Rating
4.7 
stylishnene 01
09:48 17 Nov 23
I started using this particular dentist surgery whilst under NHS before it became private NOVEL.honestly Novel is great .Their receptionists abd admin are so professional, helpful and friendly, they could teach grumpy GP Receptionists a thing or 2.Can we talk about the neat and very clean environment? Kudos to their cleaners.Their equipments are standard and new. I mean you feel cool honestly.Their boss has attended to me once. A bit cocky but yeah who wouldn't be owing such a surgery. I told them off for changing my appt so he attended to me insteadI got my free maternity dentist. We do our yearly checks there and they are quick to point out any concerns and refer to the hospital.The staff .. the most mixed ethnicity I have ever seen. Kudos. The students and foundation dentists are all soo confident.I dislike filling out the forms yearly but the receptionist was kind to show me on the tablet how to go about it easily.You can tell the staff are happy working there. There is never a waitlist for appts. Good text reminders. Admin are happy to search for advance dates for appts.I have nothing bad to say at all.Well done to all the staff!!I have been using Novel for over 7 years and I am happy.
paula robb
10:17 08 Nov 23
I'm a new patient and recently had a horrible painful tooth, now im very happy! The cure to the pain was a root canal and crown. I had an abcess, it required antibiotics to clear. The whole process took a few visits.Dapo is a very good dentist and dental nurse Brooke is lovely. Together they make a very good professional team.I'm very happy to have changed to Novel Group in Gravesend.Both worthy winners of their staff competition! Dapo won masks and Brooke, gorgeous trainers (I'm sure Dapo would also like a pair of trainers!)I can understand why Dapo and Brooke won, I highly recommend them both.Thank you so much for your treatment and care.
Colin Walford
15:10 10 Oct 23
Not a fan of the dentist at my own detriment but the care and attention I received today for my appointment was very good.Weronika was extremely polite and jovial. She showed the utmost care and professionalism towards meand her colleagues.Thank you for making it a far better dental experience for me.
Rhiannon
12:26 05 Oct 23
I have just finished having my composite veneers done by Roshni Patel, I’ve always hated my smile but thanks to Roshni i now have the smile of my dreams. From the consultation to the final treatment she was nothing but professional, polite and caring and always went above and beyond. I highly recommend her and the Novel Dental group for all dental treatment. Thank you Roshni & team I am forever grateful xx
Lucie Pickering
13:19 04 Oct 23
What an amazing experience. Dapo the dentist is the actual best he took out my tooth in minutes. He made me feel at ease I’ve never had some be so jolly. The nurse Brooke was amazing! A star team! Would definitely recommend!
Lisa Wardle
10:52 29 Sep 23
Dapo was excellent as always. Very professional, efficient and makes me feel at ease. Brooke the dental nurse was also very kind and professional thank you!
michael collins
07:49 26 Sep 23
My mouth was such a mess with loose teeth and a massive amount of cleaning required because of Covid and my laziness. Kate has developed a longer term plan for me and Kamran was awesome- my teeth are now clean and gums look better already. A lot more treatment required but an amazing start to getting a healthy mouth. Highly recommended.
michael collins
11:44 21 Sep 23
My mouth was such a mess with loose teeth and a massive amount of cleaning required because of Covid and my laziness. Kate has developed a longer term plan for me and Cameron was awesome- my teeth are now clean and gums look better already. A lot more treatment required but an amazing start to getting a healthy mouth. Highly recommended.
Holly Degnin
18:48 07 Sep 23
Dapo and Brooke were so lovely and very friendly. They made me feel very welcomed when entering my appointment, can’t thank them enough and I’m very excited to start my new journey with them!
Scarlett Vine
11:17 07 Sep 23
Dr Roshni did my composite bonding , I am in love. She’s so thorough , throughout my appointment she was making sure I was comfortable which I was totally. She explained everything in detail and also super super friendly and approachable. I couldn’t recommend her and the team enough I am over the moon and can’t stop smiling!!! Thank you again. X
Dave Jarman
07:01 25 Aug 23
Extremely happy with the treatment provided. All the staff are very helpful with quality of service being excellent. Roshni does a great job in everything she does, from explaining the treatment to delivering the final outcome.
Kat Wilson
13:32 17 Aug 23
As someone who has always been petrified about going to the Dentist, I honestly cannot recommend here enough. Dr Roshni was so kind and patient with me. Everyone at the practice is friendly and professional, and go above and beyond to be helpful and make you feel at ease. Lesson learnt: don’t put off visiting the Dentist, just find the right one! I’m so grateful for the care I’ve received and would really encourage anyone looking for a new Dentist to try here.
Sally Wright
15:20 29 Jul 23
Having always had a fear of dentists I am so pleased to be a patient of this practice - I cannot recommend them highly enough . Dr Aleena añd Brooketook the time and care to reassure me and the work done has been excellentMust mention receptionist staff as well always friendly and helpful. I will never miss a check up again !!
Gemma Richardson
09:11 28 Jul 23
Roshni went above & beyond. The service from start to finish was excellent. I am absolutely over the moon with the results, my teeth look amazing after having a fixed brace. Roshni is very professional, patient & kind. Jo was also brilliant, both clearly explained each stage & made sure I was okay. Excellent service & would defiantly recommend to others
Tomas Jakubcionis
08:52 17 Jul 23
Brilliant practice. Very friendly staff. They will give all available options to choose from instead just charging you for most expensive option. Highly recommend this dental practice.
michelle cordner photography
20:09 29 Jun 23
Gravesend dental surgery has been mine and my children's dentist for several years, and the amazing staff and dentists have previously gone out of their way to go above and beyond for my daughter - offering outstanding service.When deciding to get braces I visited Gravesend dental surgery as well as another local Invisalign / braces provider. Personally I found Gravesend dental surgery explained all the options available to me much better than my other experience, and chatted with me to see what I expected of the outcome and timescales etc, making me even more confident they would be the best people to go to for my braces.Damon ceramic braces were chosen and they were put on at the end of 2021. I am pleased to say after just over 18 months they are off and I am very very happy with my new teeth as well as the service and information I received along the way. Dr Roshni and Jo were always so kind and helpful and explained to me what was happening and what I could expect at each appointment. As I am a very nervous patient who has experienced issues with my teeth in the past and I have VERY sensitive teeth, I was so comforted by the care Dr Roshni took to make sure that I was as comfortable as possible throughout the treatment, and I would recommend her so much to everyone!!
SR 12
09:06 22 Jun 23
A wonderful practice, my daughter received treatment here that was urgently needed. Aleena, my daughter's dentist took great care of my daughter and put her at ease, and informed her of what was needed every step of the way Aleena was very professional and brilliant at what she does, my daughter's teeth look great now thanks to the brilliant work. we meet the staff who worked with Aleena all took care of my daughter, everyone was really friendly and welcoming and looked after her. Just wish we moved to this dental practice sooner. Can't thank them enough for helping my daughter. Would definitely recommend this practice.
feline free run
15:43 08 Jun 23
Had few problems due to not going dentist for a while. Kate was extremely helpful n made me feel comfortable. She didnt waste time and managed to sort everything out that needed to be done without issues. Great job!
Chris Bowles
13:55 05 May 23
Not a big fan of visits to the Dentist usually, but Aleena has been fantastic. She has been very professional, explaining everything as we went along and always calm and friendly. I would definitely recommend her and this practice to anyone. Never thought it would be possible to be so positive about an Arsenal supporting Dentist, but here we are.... ;-)
Lidia
06:56 21 Apr 23
Unfortunately, I am a patient of Novel Dental very often. And fortunately, I have excellent dental care from Kate and Kelly. However, without the work of the reception, their smile, care and empathy, I cannot imagine a better clinic. My favorite is when I register with Leai and Tracy. Then I know everything will be fine.Many thanks to all off you x
Tsitsi Mapfumo
21:34 18 Apr 23
This is an amazing dental surgery and would recommend it to anyone. I would like to personally thank Aleena for doing all the procedures for my 2 daughters, especially for being patient with them and for your kindness. Excellent and helpful staff. Would recommend to anyone
Sara Lanario
11:20 15 Mar 23
I have been going to this dentist for a while now. I am a very nervous patient but Mick has been brilliant whilst having treatment done . I had temporary crowns done and then permanent ones. Each time I have been back Mick explained everything to me. I felt relaxed and never felt anything ,with the local anaesthetic used. The dental nurse Chris is really nice and again put me at ease.. thank you to Mick and the welcoming staff in reception.
Roxanne Dedridge
14:43 16 Jan 23
Fantastic treatment by Roshni and her team of nurses. I would highly recommend this dental practice for your dental cosmetic needs. Roshni treated me through a year of teeth straightening and whilst it’s not the most comfortable, the team were absolutely brilliant at easing me through the treatment each month. They were all incredibly kind and consistently ensured that I was happy and comfortable whilst in the dentist chair. I cannot thank them enough. The results were absolutely wonderful and I couldn’t be more pleased.
Glenis Finelli
10:49 12 Jan 23
Ryanna and her Dental assistant are by far the best team I have ever had when visiting a dentist. They put me at ease, listened to my concerns and dealt with the problem efficiently. If I could give 6 stars I would. Thank you ladies you have really helped me xx
Puggle Aviatouryt2
18:49 31 Oct 22
I have just completed treatment for fixed braces and I am really pleased with the results. Roshni explained each stage of the process clearly and openly. I felt that Roshni was considerate of me as a patient, always checking that I was ok throughout each session and was very accommodating to my end goal. She offered professional advice but always confirmed that I was happy with what was happening. I would highly recommend Roshni and the team at Novel Dental Group, I found the entire experience to be comfortable, friendly and helpful.
David Jones
12:18 26 Oct 22
Only recently joined Novel dentistry after being strung along by another local dentist for 2 years. Made the decision to switch and my family and I are glad we did. Dr Mik got us all sorted out. I would highly recommend this practice. Dr Mik was great and the staff are friendly too. A++++
martin nettleingham
08:37 14 Sep 22
I would like to take this opportunity to thank Ryanna for all her help.The professionalism and expertise she showed regarding replacing my crown was amazing. I cannot thank her enough. I would certainly recommend her to All my friends and family. Thank you again Ryanna.Kind Regards.Martin Nettleingham.
Marie Cameron
15:46 07 Sep 22
Ryanna is very friendly and welcoming. The work she has done on my teeth has been excellent and I have had no qualms about visiting her. She will give good advice for after care too. I recommend her and am happy for her to continue looking after my teeth.
Joshua Lang
12:03 05 Sep 22
Every time i go to the dentist i dread it but these guys are the best in the business i wouldn't look anywhere else my dentist for life 👍🏼 . the hygienist also he's the best i seen so down to earth makes me feel at ease as he can as i suffer from real bad gag reflex but he takes his time and try's to put me at ease at every possible moment in my appomiments . Keep doing what you do best Novel dentist 👍🏼⭐️⭐️
Jacqueline Fuller
11:58 17 Aug 22
Following a life time of living with a dental phobia , i attended Gravesend dental practice, with a troublesome tooth , i couldn't recommend the customer service enough..Dapo, and Brook, put me at ease from my very first appointment.Today i braved the dentist for a tooth extraction , I received the most genuine care and support from Dapo and Brook though out my procedure..Thank you so much .
Emily Parham
14:10 11 Aug 22
Very pleased with the composite bonding completed by Roshni. I had been to multiple different places for consultations for composite bonding, but chose Roshni as she made me feel at ease and listened to what I wanted, whilst advising on how she could best help me to achieve it. Thank you so much, I can not wait to show off my smile on my wedding day!!
nakaisha patel
12:59 01 Aug 22
From the very moment I had my first appointment, I knew I would be in the best hands with my teeth. I had fixed braces fitted with monthly appointments to ensure my teeth were progressing the way they should. DR Patel and DR Amin made me feel so comfortable during the whole process. I also finished my journey with composite bonding and I am over the moon with the results. I can’t thank Novel dental group enough!
Terri Gallimore
10:07 01 Aug 22
Always a amazing experience with this surgery. Not being a lover of dentists this surgery always makes me feel calm and well informed. The staff are kind, and helpful, Im super happy to be with this surgery.
Sara Lanario
18:29 19 Jul 22
I started going to this dentist short while ago. Have just had a crown done..Dapo and Brooke put me at ease and I have been very nervous the last couple of years going to the dentist.. they were great and I thank them very much. Receptionist very welcoming also... Thank you .
Steve Gollop
09:46 11 Jul 22
Honestly a great Dentist. Hadn't been for over 12 years due to very bad experience elsewhere. Faith restored now. Highly recommended!
Deborah
11:47 04 Jul 22
Fantastic!! I am very nervous of dentists, but was made completely at ease for my (very wobbly) tooth extraction, was out literally in seconds. Made me feel so very at ease. Absolutely brilliant. Thank you so much. Am am one very happy lady. 😊
Victoria Brockwell
21:39 14 Jun 22
Can’t recommend Roshni highly enough for anyone looking to correct their smile. I’ve just finished my treatment and couldn’t be happier with the outcome.The care from Roshni and Bailey on every visit has been fantastic, and they have all the tricks for stubborn teeth that don’t want to move.I’m heading off for a holiday in the morning and will be happy to smile for photos finally.Thank you soo much!
Kira Stretton
11:43 09 Jun 22
Brilliant service, Always so friendly and reassuring! I was really reluctant to getting my wisdom tooth out due to bad experiences as a child. My dentist man made sure I was calm and talked me through the process. I wouldn't use another dentist apart from him! 10/10
karen Wheeler
09:53 31 May 22
Dapo is a fantastic practitioner, and he and his assistant Brooke work brilliantly together. I suffer with anxiety about attending the dentist and do not trust dentists but he has been brilliant in supporting me and making sure I return to have all the work I need done. Thank you to both, Dapo and Brooke.
Ioana AC
16:19 26 May 22
Couldn't recommend this dental surgery enough! After a bad experience at a different surgery, Dr. Amin and his assistants did their utmost to help resolve the issue, put me at ease and took their time answering every single concern I had. Very professional and kind people.
Jodie Mortimer
18:06 20 Apr 22
I had an emergency appointment for my son as he chipped his front front tooth, I could not have asked for a better service from booking to seeing the dentist Mr Dap he was amazing with my son and made the tooth look like nothing had even happened with composite bonding. My son feels so much better knowing it looks just like it did before. Thank you to Novel Dentistry.
Jill Brett
15:49 29 Mar 22
I could not be more happy with the dental treatment provided by Roshan and the brilliant results.I no longer feel self-conscious about my teeth and totally recommend Roshan for her care, advice, friendliness and professionalism that has made such a difference.Thank you Roshan.
Giles Barnes
08:34 19 Mar 22
Roshney is an excellent dentist, and I am really happy with the final outcome of my teeth straightening, whitening and bonding. Although my treatment took a long time, over a period of months, it was well worth it.My experiences in the surgery were pleasant, and both Roshney and Bailey were friendly, making sure I was always comfortable. I would highly recommend this surgery to anyone.
emma summers
05:49 16 Mar 22
I travel from Crayford for this clinic just because of Roshni, she is amazing! She is honest and helpful and really considerate too I have a very big fear of the dentist in general and she always checks to see if I'm OK or need a break and feeling comfortable. Wouldn't go anywhere else. Clean environment and always professional. Would always recommend Roshni to anyone!
Ninja's Rose
18:10 24 Feb 22
Great Dentist, I haven't been for 12 years due to my last Dentist butchering my mouth it put me off! Luckily I found Novel just round the corner from me and has been a lifesaver. I highly recommend!
Eren GÖREN
17:15 02 Feb 22
If you are lucky enough to get appointment from Keira. You are in safe hands.Wear your sun glasses which they will give you during treatment Just close your eyes and imagine you are in Miami Beach or somewhere hot at the seaside..Relax !!!! Your teeth will be amazing after treatment. All sessions guaranteed pain- free. We are as a family really appreciate that her knowledge and job. I am glad she is exist and she is dentist where I live.I just would like to say Thanks to Keira and everyone who works in dentist. You all doing great job.Highly recommended
ladislav balog
11:51 25 Jan 22
Best dentist in Gravesend. I’ve been to many but the service and care for clients is at it’s finest. I had Rihanna as my dentist and she was excellent! She took her time with my teeth and went over and above to make sure everything was perfect. Definitely recommend! 🤗
Sareena Bhatoa
15:06 11 Jan 22
I always have a great experience at Novel Dental Group. The reception staff and dentists are always helpful and polite.
Rebecca Foster
17:55 02 Dec 21
Such great service from all staff - friendly, helpful and kind. They make you feel at ease and are always willing to offer help and advice. I’m needlephobic and had my first ever needle at the dentist today and Dapo really put me at ease. He talked me through the process and was able to take my mind off of what was happening. Thank you! Highly recommended!
nastyninjasloth 1
15:32 25 Nov 21
So my experience was really good. For me to be scared of dentist, and have a tooth out., it was very nice to see smiles and be in very vibey place with music and all staff being chilled. All staff are so very friendly and very good at keeping patients calm from my experience. Thank you all for helping me through my experience such lovely people.
Jane Tofts
12:30 25 Nov 21
Anybody who feels nervous dont worry you will be looked after at Novel. The girls are lovley and very friendly and they put us at ease. Zainab and Kristina really looked after me and I am so pleased with my tooth. It is BEAUTIFUL!
Dawn Pollard
16:18 21 Oct 21
Ist class dentist. Very positive experience. Lovely kind caring people. Highly recommended
Yuliya Poruchnyk
15:46 21 Sep 21
Not sure where to start... Professional, dynamic, modern, punctual, fair, efficient. The list goes on!Thank you!!!
Shannon Torres
19:16 20 Sep 21
After fearing the dentist from a very young age, I would avoid going as much as possible! .The Doctor/Dentist I saw was very nice, despite my tears and endless shaking! And the dental nurse kindly gave me her hand, wiped away my tears and helped put me at ease (as much as possible)Couldn’t fault them at all.Despite being in a lot of pain following the extraction, safe to say I will absolutely return.1. To avoid ever being in this situation again!2. Because having attended on my own with no moral support, both members of the team in with me today were brilliant and helped me feel relaxedThank you, great team 👍🏼
Roger Griffiths
07:26 11 Aug 21
Always polite and efficient. A clean modern and bright building with excellent hard working Doctors who won’t give up if the job becomes tricky!and a nice manner with the patient putting them at ease.
Roger Griffiths
08:01 07 Aug 21
Always polite and efficient. A clean modern and bright building with excellent hard working Doctors who won’t give up if the job becomes tricky!and a nice manner with the patient putting them at ease.
Ben Hopson
19:45 20 Jul 21
After a bad experience at a different dental surgery I was put off seeing a dentist for over 6 years. Then after I chipped my front teeth, a family member recommended that I get an appointment with Mik at Gravesend dental surgery. I found out that I needed 4 fillings as well as the chip repair, I felt at ease for every appointment and couldn't be happier with the work I had done. The fillings were completely pain free and my front teeth look even better than they did before. Arranging appointments over the phone was easy and the staff are always very friendly and welcoming. I have found my dentist and I will definitely be getting my check up's here regularly in the future.
Sheena turner
20:30 13 Jul 21
Friendly and professional service. Treatment explained to me every step of the way. Very pleased with results.
Gary Fielder
11:16 21 Jun 21
Having not attended a dentist for a while I was very nervous, but I have to say the team are exceptionally good and made me feel at ease. I would highly recommend.
Carolyn Foster
11:44 16 Apr 21
Fantastic visit today with Zainab she always provides top quality dentistry with her professional, calming, friendly manner.Highly recommend her to all, great care for children and adults alike.
Raymond Ramsay
17:16 25 Mar 21
As someone who has always felt uneasy about a visit to a dental surgery, I must say that I was pleasantly surprised by my recent series of appointments at my local dentist! I found all of the staff there very friendly and helpful, particularly Zainab who was the dentist who carried out my treatment over the space of two months. I was always briefed about the treatment intended for my teeth before any work started, so I always knew what was going on.I was very impressed by the high quality of treatment that I received during my visits, and am very pleased and happy with the results. I would recommend this practice to anyone needing any dental treatment.
John Carey
14:27 10 Mar 21
Excellent service ... you ring them and they pick up in seconds .. deal with appointments etc in seconds too.. Mik’s dental skills are second to none.. his dental tools are an extension of his own arms as he work with speed accuracy and such confident skill....each action he takes flows very smoothly and effectively.. I am very pleased to be one of his patients! Thank the lord!
Anne Reed
10:34 05 Mar 21
I would say to what a lovely patient man Depo is he explains everything to you and will answer any questions you have. Always friendly makes you feel at ease. I would also recommend Tracey on reception for making you feel welcome even through all the tough times. I would highly recommend this dentist
Callum Chaplin
18:15 11 Feb 21
Had Dr Zainab for a filling in a deep tooth cavity. Absolutely hate needles, and never had dental work done before. She made me feel at ease and comfortable, I didn't even know she'd injected. Whole process was easy and painless 👌 will definitely be requesting her for any future work needed 👍
Lee Elliott
12:32 28 Jan 21
The quality of service and the staff at this dental practice are simply outstanding.From a basic check up, to fillings and crowns through to a new bridge, I have never been anything other than highly impressed.Super friendly staff and top quality dental work. I wouldn’t go anywhere else.
